Course Description
This course explores the different ways that people communicate and strategies to ensure effective communication in your role.
Learning Outcomes
After viewing this programme participants should be able to:
* 6.1 Understand the importance of effective communication at work
* 6.2 Understand how to meet the communication and language needs, wishes and preferences of individuals
* 6.3 Understand hoe to promote effective communication
* 6.4 Understand the principles and practices relating to confidentiality
* 6.5 Use appropriate verbal and non-verbal communication aids / technologies
Course Code:
UKCC-150606-UDCourse Availability:
Available NowTopics:
Library:
Collection:
